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The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service

 

Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.

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The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service published by Portable One, Inc

Portable One is a group of technically talented individuals (geeks really) devoted to mobile computing and dedicated to providing exceptional service in an industry otherwise unable to match our level of service & customization. Portable One has been delivering mobile excellence on-line since 1996 and we continue to outlast the competition. Our customers include federal and state agencies, all branches of the military including the US Coast Guard, numerous universities and thousands of small businesses and independent professionals alike. Portable One is your source for custom laptops.